Current Issue
Open Access
November
Published: November 26, 2026
Issue Specifications
3
Volume
2
Issue
2026
Year
Issue Engagement
17
Articles
1.034
Views
276
Downloads
Issue Citation Metrics & Impact
Dimensions & PlumX Enabled
Table of Contents
Articles
Survei Kepuasan Mahasiswa terhadap Layanan Program Studi Magister Manajemen FEB Universitas Trisakti 2024/2025
Kristian Chandra: Universitas Trisakti
Farah Margaretha: Universitas Trisakti
B. Medina Nilasari: Universitas Trisakti
Caroline Christy Layani: Universitas Trisakti
Abstract: Student satisfaction is an important indicator in evaluating the quality of higher education services because it reflects the extent to which the services provided by the study program align with student expectations. Therefore, periodic evaluation is necessary as a basis for service improvement and quality enhancement. This study aims to...
Pengaruh Gaya Kepemimpinan Laissez-Faire, Lingkungan Kerja Nonfisik, dan Motivasi Kerja terhadap Kinerja Karyawan melalui Kepuasan Kerja pada PT Shield On Service (SOS)
Dody Pernanda: Universitas Pamulang
Yunus Yunus: Universitas Pamulang
Rahmi Hermawati: Universitas Pamulang
Abstract: Employee performance is an important aspect in service companies because it is directly related to target achievement and service quality. At PT Shield On Service (SOS), the 2025 Key Performance Indicator (KPI) data show that several performance achievements remain below the 100% target, indicating the need to examine the factors influencing...
Analisis Peran On-Time Performance, Ketersediaan Sarana Krl, Dan Tingkat Keamanan Penumpang Untuk Meningkatkan Kepuasan Pelanggan Serta Dampaknya Pada Minat Menggunakan Kembali Commuter Line Jabodetabek
Muhammad Husni Thamrin: Universitas Pamulang
Rosa Lesmana: Universitas Pamulang
Kasmad Kasmad: Universitas Pamulang
Abstract: The increasing use of the Jabodetabek Commuter Line has driven the need to improve public transportation service quality. This study aims to analyze the effects of On-Time Performance, facility availability, and passenger safety levels on customer satisfaction and intention to reuse, as well as to examine the mediating role of customer...
Analisis Pengaruh Kepemimpinan Transformasional, Komitmen Organisasi, dan Keterikatan Kerja terhadap Kinerja Karyawan PT Indocement Plant 11–14 dengan Iklim Organisasi sebagai Variabel Mediasi
Endang Rusdiana: Universitas Pamulang
Hadi Supratikta: Universitas Pamulang
Taswanda Taryo: Universitas Pamulang
Abstract: This study aims to analyze the effect of transformational leadership, organizational commitment, and work engagement on employee performance at Plant 11–14 of PT Indocement Tunggal Prakarsa, with organizational climate serving as a mediating variable. Field observations indicate that employee performance has not yet been optimal, as reflected...
Pengaruh Perencanaan Karier dan Efikasi Diri terhadap Kesiapan Kerja Peserta Pelatihan Berbasis Kompetensi di BLK Komunitas Miftahul Ulum Kota Tasikmalaya
Dwi Pria Ananda: Universitas Perjuangan Tasikmalaya
Suci Putri Lestari: Universitas Perjuangan Tasikmalaya
Nita Fauziah Oktaviani: Universitas Perjuangan Tasikmalaya
Abstract: This study aims to analyze the effects of career planning and self-efficacy on the work readiness of participants in Competency-Based Training (CBT) at the Miftahul Ulum Community Vocational Training Center (BLK) in Tasikmalaya City. The study employed a quantitative approach with descriptive and verification methods, using a census technique...
Pengaruh Pemberdayaan UMKM, Pelayanan Prima, Promosi, dan Literasi Digital terhadap Kinerja UMKM Berkelanjutan
Wahyu Budi Setiawati: Institut Kesesahatan Dan Bisnis
Bayu Purnama Putra: Institut Kesesahatan Dan Bisnis
Yosep Henri Gumilang: Institut Kesesahatan Dan Bisnis
Nurali Nurali: Institut Kesesahatan Dan Bisnis
Abstract: This study aims to analyze the effectiveness of empowering Micro, Small, and Medium Enterprises (MSMEs) through excellent service, promotion, and digital literacy on MSME performance. The study used a quantitative approach involving 100 MSME respondents. Data were collected through a Likert-scale questionnaire and analyzed using validity tests,...
Dampak Komitmen, Kompetensi, dan Profesionalisme terhadap Kinerja melalui Motivasi pada Pegawai Dinas Pemberdayaan Perempuan dan Perlindungan Anak di Kabupaten Tangerang
Nurul Khofifah Lestari: Universitas Pamulang
Hamsinah Hamsinah: Universitas Pamulang
Ali Zaenal Abidin: Universitas Pamulang
Abstract: This study aims to analyze the influence of Commitment (X1), Competence (X2), and Professionalism (X3) on Employee Performance (Y), both directly and through Motivation (Z) as a mediating variable, at the Department of Women Empowerment and Child Protection (DPPPA) of Tangerang Regency. The study was motivated by variations in employees’ levels...
Digitalisasi, Hospital Service Quality, dan Patient Continuity Intention: Peran Mediasi Patient Contentment Pada Pasien BPJS dan Non-BPJS Di Rumah Sakit Tipe B DKI Jakarta
RR Dyah Astarini: Trisakti University
Luki Adiati Pratomo: Trisakti University
Nurhafifah Amalia: Trisakti University
Mutia Anindita: Trisakti University
Naomi Naomi: Trisakti University
Abstract: This study analyzes the influence of digitalization and hospital service quality on patient continuity intention, with patient satisfaction as a mediating variable among type B hospital patients in DKI Jakarta. The research design employs a causal quantitative approach with purposive sampling of 303 inpatients and outpatients who have utilized...
Pengaruh Kepercayaan dan Kepuasan Pelanggan terhadap Loyalitas Pelanggan
Dian Arisanti: Sekolah Tinggi Ilmu Administrasi dan Manajemen Kepelabuhan
Lalang Saksono: Universitas Djuanda
Silvia Ekasari: Sekolah Tinggi Ilmu Ekonomi Manajemen Bisnis Indonesia
Elizabeth Elizabeth: Universitas Budi Luhur
Ratnawita Ratnawita: University of Mitra Bangsa
Abstract: Intensifying business competition requires every company to maintain its customers through the development of strong customer loyalty. This research aims to analyze the influence of customer trust and customer satisfaction on customer loyalty. The study employs a quantitative approach with a descriptive and verificative research design. The...
Pengaruh E-Recruitment, Employee Branding, dan Kompensasi terhadap Intention to Apply for a Job
Ratnawita Ratnawita: University of Mitra Bangsa
Kevin Indajang: Sekolah Tinggi Ilmu Ekonomi Sultan Agung
Lasrida Sigalingging: AMIK MEDICOM
Sri Maryanti: Universitas Lancang Kuning
Akhmad Baidun: Universitas Islam Negeri Syarif
Abstract: Competition for qualified employees encourages companies to implement effective recruitment strategies through digital technology, corporate image development, and competitive compensation. This study aims to analyze the effects of e-recruitment, employee branding, and compensation on intention to apply for a job. A quantitative approach with a...
Pengaruh Green Marketing dan Brand Reputation terhadap Keputusan Pembelian
Silvia Ekasari: Sekolah Tinggi Ilmu Ekonomi Manajemen Bisnis Indonesia
Lalang Saksono: Universitas Djuanda
Elizabeth Elizabeth: Universitas Budi Luhur
Bryant Ritchie Trisnodjojo: Airlangga University
Ratnawita Ratnawita: University of Mitra Bangsa
Abstract: Growing consumer awareness of environmental issues has prompted companies to implement green marketing strategies to meet sustainable needs while building positive brand reputation. This study examines the influence of green marketing and brand reputation on consumer purchase decisions. Using a quantitative approach with...
Peran Modal Intelektual dan Manajemen Risiko Perusahaan dalam Mengurangi Stres Keuangan dengan Profitabilitas sebagai Variabel Moderasi pada Perusahaan yang Terdaftar di Bursa Publik
Muhtar Sapiri: Universitas Bosowa
Susanti Budiastuti: STIE Satria Purwokerto
Pipin Sri Sudewi: STIE Satria Purwokerto
Abstract: The complexity of global business environments, economic uncertainty, and financial volatility have heightened the importance of organizational resilience and sustainability among publicly listed companies. Financial distress has become a critical concern for stakeholders, as deteriorating financial conditions can diminish investor confidence...
Strategi Pengembangan Laboratorium Simulasi Bisnis Menuju Smart Campus Guna Meningkatkan Work Readiness Politeknik Negeri Bengkalis
Nazrantika Sunarto Arif: Politeknik Negeri Bengkalis
Dwi Astuti Arif: Politeknik Negeri Bengkalis
Muhammad Arif: Politeknik Negeri Bengkalis
Abstract: This study aims to analyze the internal and external conditions of the Business Simulation Laboratory at Politeknik Negeri Bengkalis and to formulate development strategies towards a Smart Campus that supports the work readiness of Digital Business students. The research employs a qualitative descriptive approach with purposive sampling...
Pengaruh Gaya Kepemimpinan, Kepuasan Kerja, dan Motivasi terhadap Kinerja di RS Bunda Sejati
Muhamad Wawan Kurniawan: Krida Wacana Christian University
Lambok DR Tampubolon: Krida Wacana Christian University
Abstract: The performance of healthcare workers is an important component in supporting the achievement of quality healthcare services in hospitals. Such performance can be influenced by various factors, including leadership style, job satisfaction, and motivation. This study aimed to analyze the effects of leadership style, job satisfaction, and...
Analisis Efektivitas Sosialisasi Visi dan Misi di Magister Manajemen FEB Universitas Trisakti
Yosephina Endang Purba: Trisakti University
Farah Margaretha: Trisakti University
B. Medina Nilasari: Trisakti University
Kristian Chandra: Trisakti University
Dita Ayu Nurani: Trisakti University
Abstract: Vision, Mission, Goals, and Objectives (VMTS) are fundamental strategic elements in the governance of higher education institutions that guide the implementation of the Tridharma and ensure academic quality. This study aims to analyze the effectiveness of VMTS socialization and evaluate the most effective communication channels according to...
Analisis Manajemen Digital Marketing Berdasarkan Internal Factor Analysis Summary (IFAS) Dan External Factor Analysis Summary (EFAS) Pada Arba Digital Global
Muhammad Arif: Politeknik Negeri Bengkalis
Abdul Gafur: Politeknik Negeri Bengkalis
Endang Sri Wahyuni : Politeknik Negeri Bengkalis
Supria: Politeknik Negeri Bengkalis
Rahmat Fajrul : Politeknik Negeri Bengkalis
Agnes Arum Budiana: Politeknik Negeri Bengkalis
Abstract: This study analyzes the digital marketing management of Arba Digital Global by mapping internal and external factors using the Internal Factor Analysis Summary (IFAS) and External Factor Analysis Summary (EFAS), focusing on the marketing of geronggang oil products through marketplaces. A descriptive qualitative approach with a case study design...
Tantangan Pemungutan PPN atas Transaksi E-Commerce dalam Sistem Perpajakan Digital Indonesia Terkini
Iffah Qonitah: Sekolah Tinggi Ilmu Ekonomi Indonesia Surabaya
Ratna Nugraheni: Sekolah Tinggi Ilmu Ekonomi Indonesia Surabaya
Lydia Setyawardani: Sekolah Tinggi Ilmu Ekonomi Indonesia Surabaya
Agung Kristiawan: Sekolah Tinggi Ilmu Ekonomi Indonesia Surabaya
Emi Kusmaeni: Sekolah Tinggi Ilmu Ekonomi Indonesia Surabaya
Abstract: E-commerce transactions expand the digital consumption of goods and services, but they also complicate the collection of Value Added Tax (VAT). This study analyzes the challenges of VAT collection on e-commerce transactions through a normative juridical review of the VAT Law as amended by Law No. 7 of 2021 on the Harmonization of Tax...