abdussalam@stmiki.ac.id +6281260272238 Online Submission Open
Vol. 2 No. 1 (2025) • Articles
Open Access

Aplikasi Pengaduan Sarana dan Prasarana: Studi Kasus di SMK Bhayangkari Delog Berbasis Web dengan Metode Rapid Application Development Menggunakan Sublime Text dan MySQL

Rizki Wicaksono
Universitas Tama Jagakarsa
Ryan Rakryan
Universitas Tama Jagakarsa
Novianti Madhona Faizah
Universitas Tama Jagakarsa
Published: March 29, 2025 Pages: 1-11
Original Full-Text Article
Download published version for reading and archiving
Download PDF
Abstract

With the increasing number of students and the infrastructure supporting educational activities, the complaint service system at SMK Bhayangkari requires improvement. Identified issues include slow response times for feedback, limited flexibility for students to submit complaints, and the manual management of complaint data. This study aims to facilitate students in submitting complaints anytime and anywhere, while simplifying the management of complaint data to expedite the process of checking and following up on complaints. The methodology used in this study is Rapid Application Development (RAD), with system design tools utilizing UML (Unified Modeling Language), PHP programming, and MySQL for the database.

Keywords:
Complaint System Rapid Application Development (RAD) UML; PHP MySQL
Article Metrics & Downloads Graph
Monthly Download Trends:
Author Biographies
Rizki Wicaksono Universitas Tama Jagakarsa

Program Studi Ilmu Komputer, Universitas Tama Jagakarsa, Kota Jakarta Selatan, Daerah Khusus Ibu kota Jakarta, Indonesia.

Ryan Rakryan Universitas Tama Jagakarsa

Program Studi Ilmu Komputer, Universitas Tama Jagakarsa, Kota Jakarta Selatan, Daerah Khusus Ibu kota Jakarta, Indonesia

Novianti Madhona Faizah Universitas Tama Jagakarsa

Program Studi Ilmu Komputer, Universitas Tama Jagakarsa, Kota Jakarta Selatan, Daerah Khusus Ibu kota Jakarta, Indonesia

How to Cite
Wicaksono, R., Rakryan, R., & Faizah, N. M. (2025). Aplikasi Pengaduan Sarana dan Prasarana: Studi Kasus di SMK Bhayangkari Delog Berbasis Web dengan Metode Rapid Application Development Menggunakan Sublime Text dan MySQL. Jurnal Ilmu Komputer Dan Teknologi Informasi, 2(1), 1-11. https://doi.org/10.35870/jikti.v2i1.1335
License

Creative Commons Attribution 4.0 International License (CC BY 4.0)

This is an open-access article distributed under the terms of the Creative Commons Attribution 4.0 International License .

  • Share: You are free to copy, distribute, and transmit the work in any medium or format.
  • Adapt: You are free to remix, transform, and build upon the work for any purpose, even commercially.
  • Attribution: You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
Copyright & Retention: Authors retain copyright without restrictions and grant this journal the right of first publication under an open-access model. The journal retains non-exclusive publishing rights for archiving, indexing, and scholarly dissemination.

References
Total: 21 References
  1. Aichernig, B. and Schumi, R. (2017). Property-based testing of web services by deriving properties from business-rule models. Software & Systems Modeling, 18(2), 889-911. https://doi.org/10.1007/s10270-017-0647-0
  2. Aljraiwi, S. (2017). The effect of classroom web applications on teaching, learning and academic performance among college of education female students. Journal of Education and Learning, 6(2), 132. https://doi.org/10.5539/jel.v6n2p132
  3. Febrian, R. (2023). Web-based price estimation and data entry application in pawnshops. ebmtj, 1(1), 40-51. https://doi.org/10.55208/ebmtj.v1i1.86
  4. Huynh, M. and Ghimire, P. (2015). Learning by doing: how to develop a cross-platform web app.. https://doi.org/10.28945/2213
  5. Imilda, Suryadi, O., & Ahmad, L. (2024). Perancangan Sistem Informasi Penerimaan Peserta Didik Baru Dan Ujian Online Dengan Php Dan Codeigniter Di Smk Negeri 1 Sigli. Jurnal Sistem Komputer (SISKOM), 4(2), 104-114. https://doi.org/10.35870/siskom.v4i2.816
  1. Jayadi, P. (2023). Lean Development pada Efisiensi Pengembangan Aplikasi Client-Server untuk Import Data yang Dinamis. Jurnal Manajemen Sistem Informasi (JMASIF), 2(2), 47–55. https://doi.org/10.59431/jmasif.v2i2.395
  2. Klaassen, R., Bul, K., Akker, R., Burg, G., Kato, P., & Bitonto, P. (2018). Design and evaluation of a pervasive coaching and gamification platform for young diabetes patients. Sensors, 18(2), 402. https://doi.org/10.3390/s18020402
  3. Kumar, N., Dadhich, R., & Shastri, A. (2015). Quality models for web-based application: a comparative study. International Journal of Computer Applications, 125(2), 25-32. https://doi.org/10.5120/ijca2015905840
  4. Kumar, N., Dadhich, R., & Shastri, A. (2015). Quality models for web-based application: a comparative study. International Journal of Computer Applications, 125(2), 25-32. https://doi.org/10.5120/ijca2015905840
  5. Latifurrahman, A., Imilda, & Salam, A. (2023). Sistem Informasi Akademik menggunakan PHP dan MySQL pada Sekolah Tinggi Manajemen Informatika Komputer (STMIK) Indonesia Banda Aceh. Jurnal Sistem Komputer (SISKOM), 3(2), 74-83. https://doi.org/10.35870/siskom.v3i2.796
  6. Marina, A., Hiyatul Mubarokah, F., & Imam wahdjono, S. (2022). Desain Penerapan Sistem Informasi Akuntansi Syariah di Rumah Sakit Islam Jawa Timur. Jurnal Manajemen Sistem Informasi (JMASIF), 1(2), 62–67. https://doi.org/10.35870/jmasif.v1i2.119
  7. Mukhtar, M. (2024). Demonstration of quality evaluation for mda-based web engineering methodologies using quality evaluation framework – wsdmda case study. World Journal of Advanced Engineering Technology and Sciences, 12(2), 486-509. https://doi.org/10.30574/wjaets.2024.12.2.0305
  8. Naja, S., Akbar, R., & Ismail. (2024). Sistem Informasi Pengelolaan Arsip Digital Pada Kantor Dinas Pertanian Provinsi Aceh Berbasis Web. Jurnal Sistem Komputer (SISKOM), 4(2), 60-71. https://doi.org/10.35870/siskom.v4i2.813
  9. Pasion, B. (2022). Development and assessment of web application for industrial technological education. The Quest Journal of Multidisciplinary Research and Development, 1(1). https://doi.org/10.60008/thequest.v1i1.9
  10. Qian, Z. and Miao, H. (2011). Towards testing web applications: a pfsm-based approach. Advanced Materials Research, 204-210, 220-224. https://doi.org/10.4028/www.scientific.net/amr.204-210.220
  11. Rizal, C., Supiyandi, & Sanjaya, D. (2022). Perancangan Sistem Informasi Perekrutan Karyawan Berbasis Web (PT. Transdata Satkomindo Medan). Jurnal Manajemen Sistem Informasi (JMASIF), 1(1), 1–11. https://doi.org/10.35870/jmasif.v1i1.28
  12. Salas-Rueda, R., Ramírez-Ortega, J., & Alvarado-Zamorano, C. (2022). Students' perception about the use of an educational web application during the covid-19 pandemic. Journal of Learning for Development, 9(3), 509-527. https://doi.org/10.56059/jl4d.v9i3.664
  13. Sharma, A. (2023). Web traffic analytical application. Interantional Journal of Scientific Research in Engineering and Management, 07(06). https://doi.org/10.55041/ijsrem22029
  14. Suhag, V. and Bhatia, R. (2014). Model based test cases generation for web applications. International Journal of Computer Applications, 92(3), 23-31. https://doi.org/10.5120/15991-4948
  15. Wang-Trexler, N., Yeh, M., Diehl, W., Heiser, R., Gregg, A., Tran, L., … & Zhu, C. (2021). Learning from doing. International Journal of Web-Based Learning and Teaching Technologies, 16(4), 33-46. https://doi.org/10.4018/ijwltt.20210701.oa3
  16. Yükseltürk, E., Özekes, S., & Türel, Y. (2014). Predicting dropout student: an application of data mining methods in an online education program. European Journal of Open Distance and E-Learning, 17(1), 118-133. https://doi.org/10.2478/eurodl-2014-0008
Most read articles by the same author(s)

Other papers published by author(s) in this journal:

Perancangan Aplikasi Sistem Informasi Wisata Alam di Kota Pandeglang, Provinsi Banten, Berbasis Web dengan Metode Waterfall Menggunakan PHP dan MySQL
Edi Supriadi, Widyat Nurcahyo, Novianti Madhona Faizah • Vol. 2 No. 1 (2025)
Perancangan dan Pengembangan Aplikasi Deteksi Anomali pada Jaringan Internet Gedung Disaster Recovery Center Badan Diklat Kejaksaan RI dengan Implementasi Sistem Manajemen Informasi dan Keamanan (SIEM) Berbasis Web
Issenoro, Herlina Trisnawati, Sakius Octavianus Tarigan, Novianti Madhona Faizah, Veranita • Vol. 2 No. 1 (2025)